Privacy Policy

Privacy Policy

At Isa Movers, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services and visit our website [isamovers.co.ke].

1. Information We Collect
We may collect the following information when you interact with us:

• Name, phone number, email address, and physical address.

• Booking and service details (e.g., pickup/delivery addresses, type of moving service).

• Payment details (processed securely through our payment providers; we do not store credit card information).

• Website usage data (via cookies or analytics tools).

2. How We Use Your Information
We use the information collected to:

• Provide and manage moving and relocation services.

• Communicate with you regarding bookings, updates, and customer support.

• Improve our services and website.

• Comply with legal and regulatory requirements.

3. Sharing of Information
We do not sell or rent your personal information. We may share it only with:

• Trusted third-party partners and service providers who assist in delivering our services.

• Legal authorities, if required by law.

4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, or misuse.
5. Your Rights
You have the right to:

• Access, update, or correct your personal information.

• Request deletion of your data, subject to legal and contractual obligations.

• Withdraw consent for certain uses of your information.

6. Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience and gather usage analytics. You can control cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Isa Movers
📧 Email: info@isamovers.co.ke
📞 Phone: +254716808844